Jericho Camilo

Detail-oriented Medical Virtual Assistant and Customer Service Professional with over four years of experience in healthcare administration and insurance support. Skilled in Google Workspace, CRM systems, and HIPAA-compliant processes, with expertise in patient scheduling, telehealth support, and benefits verification. Proven track record of assisting providers and clients across U.S.-based organizations, including Ambetter Health Insurance, Luna Physical Therapy, and Headway, ensuring accurate billing, claims resolution, and seamless access to care. Adept at managing multiple priorities under pressure while maintaining empathy, accuracy, and confidentiality. Passionate about supporting healthcare teams so they can focus on patient care while I ensure smooth operations behind the scenes.