JA

Jerica Adrales

Customer support pro with fast replies

Philippines·Asia/Manila·English
0+ years experience✓ Replies within 24hAsync-first

Who I Help

Busy executivesStartup foundersOnline coachesE-commerce brandsDigital agenciesFreelance consultants

Typical Outcomes

  • ✓ Inbox zero maintained daily
  • ✓ Emails triaged in under 2 hrs
  • ✓ Follow-up sequences executed flawlessly
  • ✓ Replies drafted and sent promptly
  • ✓ Client time reclaimed on email

Tools I Use

GmailOutlookSuperhumanIntercomZendeskHelp ScoutNotionGoogle DocsGrammarlyBufferHootsuiteMeta Business SuiteExcelGoogle SheetsAirtableGoogle CalendarCalendlyCal.comCanvaFigmaPhotoshop

Best Fit For

Inbox & EmailCustomer SupportContent & WritingSocial MediaData EntryCalendar & SchedulingDesign

Skills

Email triageDrafting repliesFollow-up sequencesInbox zeroTicket handlingLive chatKnowledge base writingCopywritingBlog writingEditingSEO basicsContent schedulingCommunity managementEngagementSpreadsheet managementData cleanupList buildingCalendar managementMeeting coordinationTime-zone handlingSlide designSocial graphicsLight branding
Free · no credit cardAvg reply under a day

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Rate

$8–12/hr

Availability

30 hrs/week

Fee shown at checkout

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