PJ

Jem Suarez

Detail-oriented assistant helping founders reclaim time

PH·Asia/Manila·english, tagalog

Done-for-you · $49 flat

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0+ years experience✓ Replies within 24hAsync-first

Who I Help

E-commerce store ownersSaaS startupsOnline coachesDigital product sellersStartup foundersSmall business owners

Typical Outcomes

  • ✓ Tickets resolved same-day
  • ✓ Live chat replies under 60s
  • ✓ Knowledge base kept current
  • ✓ Zero backlog maintained
  • ✓ Support load cut daily

Tools I Use

IntercomZendeskHelp ScoutExcelGoogle SheetsAirtableGmailOutlookSuperhumanBufferHootsuiteMeta Business SuiteGoogle CalendarCalendlyCal.comNotionGoogle DocsGrammarlyAsanaClickUpTrello

Best Fit For

Customer SupportInbox & EmailSocial MediaData EntryCalendar & SchedulingContent & WritingProject Coordination

Skills

Ticket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList buildingEmail triageDrafting repliesFollow-up sequencesInbox zeroContent schedulingCommunity managementEngagementCalendar managementMeeting coordinationTime-zone handlingCopywritingBlog writingEditingSEO basicsTask trackingStatus updatesSprint planning
Free · no credit cardAvg reply under a day

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Rate

$4-10/hr

Availability

30 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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