Jelfrich Carl Daniel

I support US healthcare providers with accurate insurance verification, prior authorization checks, and patient coverage validation. My focus is helping clinics and healthcare teams confirm eligibility and benefits before services are delivered to avoid claim denials and billing delays. I previously worked as a Medical Insurance Verification / Customer Service at Teleperformance where I handled insurance inquiries from patients, families, and healthcare providers. My responsibilities included verifying insurance eligibility, checking prior authorization requirements, processing referrals, appointment setting, and documenting information in healthcare systems while maintaining strict HIPAA compliance.