JL
Joel Cortez
Reliable VA for busy founders, can be your handy friend for all cases
Philippines·Asia/Manila·English
5+ years experience✓ Replies within 24hCalls OKNDA-ready2FA-ready
Who I Help
E-commerce brandsSaaS startupsOnline retailersTech companiesDigital agenciesSubscription services
Typical Outcomes
- ✓ Tickets cleared same-day
- ✓ Live chat under 60s response
- ✓ KB expanded monthly
- ✓ 95%+ CSAT achieved
- ✓ Zero backlog maintained
Tools I Use
IntercomZendeskHelp ScoutHubSpotSalesforcePipedriveGmailOutlookSuperhuman
How I Take Tasks
Emailslackteams
Best Fit For
Customer SupportCRM & LeadsInbox & EmailData EntryProject CoordinationResearch & ReportingBookkeepingDesign
Skills
Ticket handlingLive chatKnowledge base writingCRM hygieneLead enrichmentCold outreachEmail triageDrafting repliesFollow-up sequencesInbox zero
Free · no credit cardAvg reply under a day
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Rate
$12–18/hr
Availability
20 hrs/week
Working hours
9pm to 6am
Minimum
20 hrs/month
Fee shown at checkout
Free · under 60s · no card · message after signup
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