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JI
Janniel Ibale
Executive assistant for growing teams
Philippines·Asia/Singapore·English
3+ years experience✓ Replies within 24hAsync-first
Who I Help
E-commerce brandsSaaS startupsOnline retailersTech support teamsSmall business ownersDigital agencies
Typical Outcomes
- ✓ Tickets resolved same-day
- ✓ Live chat under 60s response
- ✓ Knowledge base cuts tickets 30%
- ✓ First-contact resolution at 90%
- ✓ 3 years zero missed tickets
Tools I Use
IntercomZendeskHelp ScoutHubSpotSalesforcePipedriveExcelGoogle SheetsAirtableGmailOutlookSuperhuman
Best Fit For
Customer SupportCRM & LeadsData EntryInbox & Email
Skills
Ticket handlingLive chatKnowledge base writingCRM hygieneLead enrichmentCold outreachSpreadsheet managementData cleanupList buildingEmail triageDrafting repliesFollow-up sequencesInbox zero
Free · no credit cardAvg reply under a day
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Rate
$25–40/hr
Availability
40 hrs/week
Fee shown at checkout
Free · under 60s · no card · message after signup
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