JL

Janine Lauzon

Customer Support & Virtual Assistance | Helping Customers Feel Heard & Businesses Run Smoothly.

Philippines·America/Vancouver·English

Done-for-you · $49 flat

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2+ years experience✓ Same-day repliesAsync-firstNDA-ready

Who I Help

Busy executivesReal estate agentsFreelance consultantsSmall business ownersSales professionalsContent creators

Typical Outcomes

  • ✓ Inbox zero maintained daily
  • ✓ Emails triaged in under 1 hr
  • ✓ Follow-up sequences running smoothly
  • ✓ Response time cut to under 4 hrs
  • ✓ 10+ hrs/week reclaimed

Tools I Use

IntercomZendeskJiraGoogle WorkspaceMicrosoft OfficeNotionSlackClickUp

Best Fit For

Inbox & EmailCalendar & SchedulingCustomer SupportData Entry

Skills

Email triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingTicket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList building
Free · no credit cardAvg reply under a day

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Rate

$8–12/hr

Availability

20 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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