JN
James Ndungu
Operations Virtual Assistant | CRM & Customer Support Specialist
Kenya·Africa/Nairobi·English
AI Scout Concierge — $49
Orca interviews you, tests matched VAs, and delivers a ranked shortlist. Send structured inquiries to a few best responders to improve your odds.
4+ years experience✓ Replies within 24hAsync-firstNDA-ready2FA-ready
Who I Help
Busy executivesSolopreneursReal estate agentsBusiness consultantsContent creatorsStartup founders
Typical Outcomes
- ✓ Inbox zero every morning
- ✓ Replies in under 1 hour
- ✓ Follow-ups driving responses
- ✓ 10+ hours reclaimed weekly
- ✓ Triage keeping email organized
Tools I Use
GmailOutlookSuperhumanGoogle CalendarCalendlyCal.comBufferHootsuiteMeta Business SuiteIntercomZendeskHelp ScoutNotionGoogle DocsGrammarlyExcelGoogle SheetsAirtableHubSpotSalesforcePipedriveAsanaClickUpTrelloGoogleSheetsQuickBooksXeroWave
How I Take Tasks
EmailSlackMicrosoft TeamsZoomTrelloAsanaClickUpNotionGoogle WorkspaceCalendly
Best Fit For
Calendar & SchedulingSocial MediaCustomer SupportContent & WritingData EntryCRM & LeadsProject CoordinationResearch & ReportingBookkeepingInbox & Email
Skills
Email triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingContent schedulingCommunity managementEngagementTicket handlingLive chatKnowledge base writingCopywritingBlog writingEditingSEO basicsSpreadsheet managementData cleanupList buildingCRM hygieneLead enrichmentCold outreachTask trackingStatus updatesSprint planningWeb researchCompetitor analysisReportingInvoicing
Free · no credit cardAvg reply under a day
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Rate
$8–12/hr
Availability
40 hrs/week
Commission-free
Free · under 60s · no card · message delivers after signup
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