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JR
Jamaica Rebite
Data Encoder
Philippines·Asia/Manila·English
3+ years experience✓ Same-day repliesAsync-first
Who I Help
E-commerce store ownersSaaS startupsOnline course creatorsDigital agenciesSubscription businessesTech support teams
Typical Outcomes
- ✓ Tickets resolved same-day
- ✓ Live chat replies under 60s
- ✓ Knowledge base grown weekly
- ✓ Queries deflected via articles
- ✓ CSAT maintained at 95%+
Tools I Use
IntercomZendeskHelp ScoutExcelGoogle SheetsAirtableGmailOutlookSuperhumanBufferHootsuiteMeta Business SuiteZoom
How I Take Tasks
Email
Best Fit For
Customer SupportData EntryInbox & EmailSocial Media
Skills
Live chatKnowledge base writingSpreadsheet managementData cleanupList buildingEmail triageDrafting repliesFollow-up sequencesInbox zeroContent schedulingCommunity managementEngagementData entryData encodingChat SupportEmail Management
Free · no credit cardAvg reply under a day
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Rate
$8–12/hr
Availability
30 hrs/week
Working hours
6pm-12am PHT/ 11pm-8am PHT
Fee shown at checkout
Free · under 60s · no card · message after signup
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