HO
Hiromi Okuda
Customer support pro with fast replies
Philippines·Asia/Manila·English, Tagalog
7+ years experience✓ Replies within 24hAsync-first
Who I Help
Busy executivesStartup foundersSmall business ownersOnline entrepreneursSales professionalsReal estate agentsSaaS foundersE-commerce brands
Typical Outcomes
- ✓ Inbox zero maintained daily
- ✓ Emails triaged in under 1 hour
- ✓ Replies drafted and sent promptly
- ✓ Follow-up sequences executed flawlessly
- ✓ Response time reduced to minutes
Tools I Use
GmailOutlookIntercomHelp ScoutGoogle CalendarCalendlyExcelGoogle SheetsHubSpotSalesforceCanvaFigmaPhotoshopNotionMeta Business SuiteZendesk
Best Fit For
DesignInbox & EmailCustomer SupportProject CoordinationData EntrySocial MediaCalendar & Scheduling
Skills
Email triageDrafting repliesFollow-up sequencesInbox zeroTicket handlingLive chatKnowledge base writingCalendar managementMeeting coordinationTime-zone handlingSpreadsheet managementData cleanupList buildingSlide designSocial graphicsLight brandingTask trackingStatus updatesSprint planningContent schedulingCommunity managementEngagement
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Rate
$8–12/hr
Availability
40 hrs/week
Fee shown at checkout
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