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Hanna.uko

Operations VA helping e-com brands save 10+ hrs/week

Philippines·America/Los_Angeles·English, Tagalog

Done-for-you · $49 flat

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8+ years experience✓ Same-day repliesAsync-firstNDA-ready

Who I Help

E-commerce brandsDigital agenciesSubscription services

Typical Outcomes

  • ✓ Tickets cleared same-day
  • ✓ Live chats answered in <60s
  • ✓ Knowledge base updated weekly

Tools I Use

ZendeskExcelGoogle SheetsGmailOutlookAsanaGladlyMonday.comCodaDixaKoerber One ToolShipstationGuruSlack

How I Take Tasks

Slack messagesAsana tasksEmail

Best Fit For

Customer SupportData EntryInbox & EmailProject Coordination

Skills

Ticket handlingLive chatKnowledge base writingSpreadsheet managementList buildingEmail triageFollow-up sequencesTask trackingStatus updatesTicket HandlingShopify Order
Free · no credit cardAvg reply under a day

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Rate

5-7/hr

Availability

40 hrs/week

Minimum

10 hrs/month

Commission-free

Free · under 60s · no card · message after signup

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