GR

Glaiza Retome

Customer support expert in live chat, ticket handling & knowledge base writing with 13 years of experience

Philippines·Asia/Manila·English, Tagalog

Done-for-you · $49 flat

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13+ years experience✓ Replies within 24hAsync-first

Who I Help

AmazonOnline delivery serviceOnline transporation serviceLegal websitesNon-legal websitesMedical websitesFood delivery service

Typical Outcomes

  • ✓ Inbox zero maintained
  • ✓ chat queues handled
  • ✓ Inbound calls handled

Tools I Use

GmailOutlookSuperhumanGoogle CalendarCalendlyCal.comIntercomZendeskHelp ScoutExcelGoogle SheetsAirtableSalesforce

Best Fit For

Inbox & EmailCalendar & SchedulingCustomer SupportData Entry

Skills

Email triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingTicket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList buildingcustomer serviceemail support
Free · no credit cardAvg reply under a day

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Rate

$7-$10/hr

Availability

40 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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