GT
GLADYS TABUZO
Detail-obsessed operations VA for busy executives & teams
Philippines·Asia/Manila
5+ years experience✓ Replies within 24hAsync-first
Who I Help
E-commerce storesSaaS startupsOnline course creatorsDigital agenciesSubscription businessesTech entrepreneursBusy entrepreneursContent creatorsE-commerce foundersStartup teams
Typical Outcomes
- ✓ Tickets closed in under 4 hrs
- ✓ Live chat replies under 60 sec
- ✓ KB cuts repeat tickets 30%
- ✓ 5-star CSAT maintained daily
- ✓ Zero backlog every Friday
- ✓ Same-day ticket resolution
- ✓ Inbox zero every morning
- ✓ Calendars synced across zones
- ✓ Content live on schedule
- ✓ Books reconciled weekly
Tools I Use
IntercomZendeskHelp ScoutGmailOutlookSuperhumanGoogle CalendarCalendlyCal.comNotionGoogle DocsGrammarlyBufferHootsuiteMeta Business SuiteExcelGoogle SheetsAirtableHubSpotSalesforcePipedriveAsanaClickUpTrelloGoogleSheetsWordPressWebflowGitHubQuickBooks
How I Take Tasks
EMAILORCACALL
Best Fit For
Customer SupportInbox & EmailCalendar & SchedulingContent & WritingSocial MediaData EntryProject CoordinationResearch & ReportingBookkeeping
Skills
Ticket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingCopywritingBlog writingEditingSEO basicsContent schedulingCommunity managementEngagementSpreadsheet managementData cleanupList buildingCRM hygieneLead enrichmentCold outreachTask trackingStatus updatesSprint planningWeb researchCompetitor analysisReportingWordPress edits
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Rate
$12-25/HR
Availability
20 hrs/week
Minimum
20hrs/month
Fee shown at checkout
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