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Ginalyn Catugas
Customer support pro with fast replies
Philippines·Asia/Manila·English
AI Scout Concierge — $49
Orca interviews you, tests matched VAs, and delivers a ranked shortlist. Send structured inquiries to a few best responders to improve your odds.
12+ years experience✓ Replies within 24hAsync-first
Who I Help
E-commerce brandsOnline retailersSubscription businessesFood deliveryTelco
Typical Outcomes
- ✓ Knowledge base cutting repeats 30%
- ✓ Same-day query resolution
- ✓ Resolution rate
- ✓ CSAT
Tools I Use
GmailOutlookSalesforceAC3 ToolOmniCRM
Best Fit For
Customer SupportInbox & Email
Skills
Ticket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zero
Free · no credit cardAvg reply under a day
Say hello to Ginalyn
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Rate
$8–12/hr
Availability
40 hrs/week
Commission-free
Free · under 60s · no card · message delivers after signup
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