GC

Ginalyn Catugas

Customer support pro with fast replies

Philippines·Asia/Manila·English
12+ years experience✓ Replies within 24hAsync-first

Who I Help

E-commerce brandsOnline retailersSubscription businessesFood deliveryTelco

Typical Outcomes

  • ✓ Knowledge base cutting repeats 30%
  • ✓ Same-day query resolution
  • ✓ Resolution rate
  • ✓ CSAT

Tools I Use

GmailOutlookSalesforceAC3 ToolOmniCRM

Best Fit For

Customer SupportInbox & Email

Skills

Ticket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zero
Free · no credit cardAvg reply under a day

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Rate

$8–12/hr

Availability

40 hrs/week

Fee shown at checkout

Free · under 60s · no card · message after signup

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