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Gemma Colorado

Reliable Virtual Assistant | Customer Support, Admin Tasks & Client Communication

Philippines·Asia/Singapore·English
5+ years experience✓ Replies within 24hAsync-first

Who I Help

Busy executivesStartup foundersSales professionalsMarketing managersBusiness consultantsE-commerce sellers

Typical Outcomes

  • ✓ Inbox zero maintained daily
  • ✓ Emails triaged in under 1 hour
  • ✓ Follow-up sequences executed on time
  • ✓ Professional replies drafted promptly
  • ✓ 5+ hrs/week reclaimed

Tools I Use

GmailOutlookGoogle CalendarCalendlyExcelGoogle SheetsIntercomSalesforceGoogleNotionSheetsTrello

Best Fit For

Inbox & EmailCalendar & SchedulingData EntryCustomer SupportCRM & LeadsProject Coordination

Skills

Email triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingSpreadsheet managementData cleanupList buildingTicket handlingLive chatKnowledge base writingCRM hygieneLead enrichmentCold outreachWeb researchCompetitor analysisReportingTask trackingStatus updatesSprint planningCapcutTwilioGoogle SuiteMicrosoft Office
Free · no credit cardAvg reply under a day

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Rate

$8–12/hr

Availability

20 hrs/week

Fee shown at checkout

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