FT

Frederick Tamonda

LEGAL & CLAIMS INTAKE SPECIALIST | CASE COORDINATION & DOCUMENTATION | 20+ YEARS BPO & OPERATIONS EXPERIENCE

Philippines·America/New_York·English
20+ years experience✓ Replies within 24hCalls OK

Who I Help

Busy executivesSmall business ownersOnline entrepreneursMarketing consultantsReal estate agentsFinancial advisors

Typical Outcomes

  • ✓ Inbox zero maintained daily
  • ✓ Responses drafted in under 2 hrs
  • ✓ Follow-up sequences running flawlessly
  • ✓ Email triage eliminating backlog
  • ✓ 20+ years of inbox mastery
  • ✓ Best Customer Service provider

Tools I Use

GmailOutlookGoogle CalendarCalendlyExcelGoogle SheetsZendeskSalesforceRing CentralJiraFDRPega SystemsAmazon ConnectFiServ

How I Take Tasks

TicketWritten briefNotion pageSlack pingShared docEmail threadProject management ticketShared Google DocQuick Slack messageBrief video brief

Best Fit For

Inbox & EmailCalendar & SchedulingData EntryCustomer SupportCRM & Leads

Skills

Drafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingSpreadsheet managementData cleanupList buildingTicket handlingLive chatKnowledge base writingCRM hygieneLead enrichmentCold outreachEmail Triage
Free · no credit cardAvg reply under a day

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Rate

$8–12/hr

Availability

40 hrs/week

Working hours

PST, CST, MST, EST

Minimum

40 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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