FA
Francis Caabay
Inbox-zero specialist streamlining ops for busy founders
Other·Asia/Irkutsk·English, Tagalog
Profile Complete
90%
1+ years experienceWithin 24h responseAsync-first
Who I Help
E-commerce brandsSaaS startupsOnline coachesDigital agenciesTech foundersSmall business owners
Typical Outcomes
- ✓ Tickets resolved same-day
- ✓ Live chat under 60s avg response
- ✓ Knowledge base updated weekly
- ✓ CSAT above 90%
- ✓ Zero backlog maintained
Tools I Use
IntercomZendeskHelp ScoutNotionGoogle DocsGrammarlyGmailOutlookSuperhuman
Best Fit For
Customer SupportContent & WritingInbox & Email
Skills
Ticket handlingLive chatKnowledge base writingCopywritingBlog writingEditingSEO basicsEmail triageDrafting repliesFollow-up sequencesInbox zero
Rate
$15-25/hr
Availability
20 hrs/week
Commission-free