FF

Francine Anne Felisilda

Customer support pro with fast replies

Philippines·Asia/Manila·English

Done-for-you · $49 flat

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2+ years experience✓ Same-day repliesAsync-first

Who I Help

E-commerce store ownersSaaS company foundersOnline business ownersDigital product sellersMarketing agenciesStartup operators

Typical Outcomes

  • ✓ Tickets resolved same-day
  • ✓ Live chats under 60s response
  • ✓ Knowledge base expanded weekly
  • ✓ 95%+ satisfaction maintained
  • ✓ Zero backlog for 2 years

Tools I Use

IntercomZendeskHelp Scout

Best Fit For

Customer Support

Skills

Ticket handlingKnowledge base writingfast reply
Free · no credit cardAvg reply under a day

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Rate

$12–18/hr

Availability

20 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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