FS
Francheska Leigh Santos
Customer support pro with fast replies
Philippines·Asia/Singapore·English
Done-for-you · $49 flat
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10+ years experience✓ Replies within 24hAsync-first
Who I Help
SaaS companiesE-commerce brandsOnline course creatorsTech startupsSubscription servicesDigital agencies
Typical Outcomes
- ✓ Daily ticket zero maintained
- ✓ Live chat under 60s response
- ✓ Knowledge base cuts tickets 40%
- ✓ 95%+ first-contact resolution
- ✓ CSAT scores above 98%
Tools I Use
IntercomZendeskHelp Scout
Best Fit For
Customer Support
Skills
Ticket handlingLive chatTeam Leadership
Free · no credit cardAvg reply under a day
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Rate
$8–12/hr
Availability
40 hrs/week
Commission-free
Free · under 60s · no card · message after signup
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