FS

Francesca Wrenice Santos

Customer support pro with fast replies

Philippines·Philippine Standard Time·English

Done-for-you · $49 flat

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0+ years experience✓ Same-day repliesAsync-firstNDA-ready

Who I Help

E-commerce brandsOnline retailersTech companiesDigital agenciesSubscription services

Typical Outcomes

  • ✓ Tickets resolved same-day
  • ✓ Live chat CSAT at 95%+
  • ✓ Knowledge base always current
  • ✓ Response time under 1 hr
  • ✓ Zero backlog maintained

Tools I Use

ExcelGoogle SheetsMeta Business SuiteGmailOutlookCanvaSalesforceSlackMS Teams

How I Take Tasks

EmailSlackMS Teams

Best Fit For

Customer SupportData EntrySocial MediaInbox & Email

Skills

Live chatKnowledge base writingSpreadsheet managementData cleanupContent schedulingEngagementEmail triageDrafting repliesFollow-up sequencesInbox zero
Free · no credit cardAvg reply under a day

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Rate

$5-7/hr

Availability

30 hrs/week

Working hours

Anytime

Commission-free

Free · under 60s · no card · message after signup

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