FR

Fionah Faye Redoña

Customer Service Expert asking every customer interaction count.

Philippines·Asia/Manila·English
2+ years experience✓ Replies within 24hAsync-first

Who I Help

Busy executivesStartup foundersSmall business ownersReal estate agentsFinancial advisorsMarketing directors

Typical Outcomes

  • ✓ Inbox zero every day
  • ✓ Emails triaged in under 1 hr
  • ✓ Replies drafted and sent fast
  • ✓ Follow-ups automated and on track
  • ✓ Client time saved on email

Tools I Use

GmailOutlookSuperhumanIntercomZendeskHelp ScoutGoogle CalendarCalendlyCal.comGoogleNotionSheetsHubSpotSalesforcePipedriveExcelGoogle SheetsAirtable

Best Fit For

Inbox & EmailCustomer SupportCalendar & SchedulingResearch & ReportingCRM & LeadsData Entry

Skills

Organizing emailsDrafting repliesFollow-up sequencesInbox zeroTicket handlingLive chatCalendar managementMeeting coordinationTime-zone handlingWeb researchCompetitor analysisReportingCRM hygieneLead enrichmentCold outreachSpreadsheet managementData cleanupList building
Free · no credit cardAvg reply under a day

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Rate

$8–12/hr

Availability

40 hrs/week

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