LP
Lope Emmanuel Pancho
Customer Support & Sales Specialist | Driving Growth & Client Retention
Philippines·Manila·English/Tagalog
Profile Complete
90%
5+ years experienceWithin 24h responseAsync-firstNDA-ready2FA-ready
Who I Help
Small to Medium E-commerce Store Owners (Shopify / Amazon)Real Estate Agents and BrokersDigital Marketing & SEO AgenciesSolo Founders and "Solopreneurs"
Typical Outcomes
- ✓ 95%+ Customer Satisfaction Rates
- ✓ Reduced Support Response Times
- ✓ Increased Lead-to-Appointment Conversions
- ✓ Streamlined Calendar & Meeting Management
- ✓ Proactive Customer Issue Resolution
Tools I Use
IntercomZendeskHelp ScoutGmailOutlookSuperhumanGoogle CalendarCalendlyCal.comBufferHootsuiteMeta Business SuiteExcelGoogle SheetsAirtableHubSpotSalesforcePipedrive
How I Take Tasks
EmailSlackWhatsappTrelloAsana
Best Fit For
Customer SupportInbox & EmailCalendar & SchedulingData EntryCRM & Leads
Skills
Ticket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingContent schedulingCommunity managementEngagementSpreadsheet managementData cleanupList buildingCRM hygieneLead enrichmentCold outreach
Rate
$5
Availability
40 hrs/week
Working hours
9:00 pm - 9:00 am PHT
Minimum
20 hours/week or 80 hours/month
Commission-free