LP

Lope Emmanuel Pancho

Customer Support & Sales Specialist | Driving Growth & Client Retention

Philippines·Manila·English/Tagalog
5+ years experienceReplies within 24hAsync-firstNDA-ready2FA-ready

Who I Help

Small to Medium E-commerce Store Owners (Shopify / Amazon)Real Estate Agents and BrokersDigital Marketing & SEO AgenciesSolo Founders and "Solopreneurs"

Typical Outcomes

  • 95%+ Customer Satisfaction Rates
  • Reduced Support Response Times
  • Increased Lead-to-Appointment Conversions
  • Streamlined Calendar & Meeting Management
  • Proactive Customer Issue Resolution

Tools I Use

IntercomZendeskHelp ScoutGmailOutlookSuperhumanGoogle CalendarCalendlyCal.comBufferHootsuiteMeta Business SuiteExcelGoogle SheetsAirtableHubSpotSalesforcePipedrive

How I Take Tasks

EmailSlackWhatsappTrelloAsana

Best Fit For

Customer SupportInbox & EmailCalendar & SchedulingData EntryCRM & Leads

Skills

Ticket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingContent schedulingCommunity managementEngagementSpreadsheet managementData cleanupList buildingCRM hygieneLead enrichmentCold outreach
Free · no credit cardAvg reply under a day

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Rate

$5

Availability

40 hrs/week

Working hours

9:00 pm - 9:00 am PHT

Minimum

20 hours/week or 80 hours/month

Commission-free

Free · under 60s · no card · message after signup

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