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Elizabeth Njeri

Executive assistant for growing teams

Kenya·Africa/Nairobi·English

Done-for-you · $49 flat

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3+ years experienceReplies within 24hAsync-first

Who I Help

E-commerce store ownersSaaS product teamsOnline course creatorsDigital marketing agenciesSubscription service brands

Typical Outcomes

  • Live chat response under 60s
  • Support queue cleared daily
  • CSAT consistently 95%+

Tools I Use

IntercomZendeskHelp ScoutAirtableOutlookSuperhumanCal.comHubSpotSalesforcePipedriveSheetsQuickBooksXeroWave

Best Fit For

Customer SupportData EntryInbox & EmailCalendar & SchedulingCRM & LeadsResearch & ReportingBookkeeping

Skills

Ticket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList buildingEmail triageDrafting repliesFollow-up sequencesInbox zeroMeeting coordinationCRM hygieneLead enrichmentCold outreachWeb researchCompetitor analysisReportingInvoicingExpense trackingReconciliation
Free · no credit cardAvg reply under a day

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Rate

$12–18/hr

Availability

20 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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