EA

Edchel Albutra

Helping the company to assist customer and provide an effective and efficient customer service

Philippines·Asia/Manila·English
4+ years experience✓ Replies within 48hAsync-firstNDA-ready

Who I Help

Online retailersCustomer service teamsCustomer SupportSales

Typical Outcomes

  • ✓ Tickets cleared same-day
  • ✓ Chat replies under 60 seconds
  • ✓ KB updated weekly
  • ✓ 95% first-contact fixes
  • ✓ customer satisfaction
  • ✓ Positive sales
  • ✓ Answer all customer query

Tools I Use

CRMGmailOutlookmicrosoft toolssalesforceteams

Best Fit For

Inbox & EmailCustomer SupportCRM & Leads

Skills

Email triageDrafting repliesFollow-up sequencesInbox zeroTicket handlingLive chatCRM hygieneCold outreachCustomer Service SupportSalesComplaint handlingHelp billing concerns
Free · no credit cardAvg reply under a day

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Rate

$8–12/hr

Availability

40 hrs/week

Fee shown at checkout

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