DR
Diego Ramirez
Customer support that keeps clients happy
MX·UTC-6·English, Spanish
6+ years experience✓ Same-day repliesCalls OKNDA-ready2FA-ready
Who I Help
SaaSE-commerce
Typical Outcomes
- ✓ First-response under 2 hours
- ✓ 95%+ CSAT
- ✓ Backlog cleared in 48 hours
- ✓ Bilingual EN/ES support
Tools I Use
ZendeskIntercomHubSpot
How I Take Tasks
ZendeskSlack
Best Fit For
Customer Support
Skills
CRMCommunicationProblem Solving
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Rate
$15–$22/hr
Availability
20 hrs/week
Working hours
9 AM – 3 PM CST
Minimum
10 hrs/week
Fee shown at checkout
Free · under 60s · no card · message after signup
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