DB
Darling Balasa
Customer support pro with fast replies
Philippines·Asia/Manila·English
1+ years experience✓ Replies within 24hAsync-first
Who I Help
E-commerce brandsSaaS startupsOnline coachesSmall business ownersTech entrepreneursDigital agencies
Typical Outcomes
- ✓ Tickets resolved same-day
- ✓ Live chat under 60s response
- ✓ Knowledge base expanded weekly
- ✓ First-contact resolution 80%+
- ✓ Support queue always cleared
Tools I Use
IntercomZendeskHelp ScoutCalendlyCal.comSuperhumanAsanaClickUpTrelloNotion
Best Fit For
Customer SupportCalendar & SchedulingInbox & EmailProject Coordination
Skills
Ticket handlingLive chatKnowledge base writingCalendar managementMeeting coordinationTime-zone handlingEmail triageDrafting repliesFollow-up sequencesInbox zeroTask trackingStatus updatesSprint planning
Free · no credit cardAvg reply under a day
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Rate
$8–12/hr
Availability
40 hrs/week
Commission-free
Free · under 60s · no card · message after signup
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