CG

Criben Almer Gernale

Executive assistant for growing teams

Philippines·Asia/Manila·English

Done-for-you · $49 flat

Get 3 ranked VAs matched to your work

Skip directory browsing. Orca interviews you, tests matched VAs, and delivers a shortlist in about 48 hours. Send structured inquiries to a few best responders to improve your odds.
3+ years experience✓ Replies within 24hAsync-first

Who I Help

SaaS startupsE-commerce brandsOnline coachesTech foundersCourse creatorsSubscription services

Typical Outcomes

  • ✓ Tickets resolved under 4 hrs avg
  • ✓ Live chat responses in <60 seconds
  • ✓ Knowledge base cuts repeat queries 30%
  • ✓ Zero backlog maintained daily
  • ✓ 95%+ customer satisfaction scores

Tools I Use

IntercomZendeskHelp ScoutGmailOutlookSuperhumanGoogle CalendarCalendlyCal.comExcelGoogle SheetsAirtableAsanaClickUpTrelloNotionGoogleSheetsHubSpotSalesforcePipedrive

Best Fit For

Customer SupportInbox & EmailCalendar & SchedulingData EntryProject CoordinationCRM & Leads

Skills

Ticket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingSpreadsheet managementData cleanupList buildingTask trackingStatus updatesSprint planningWeb researchCompetitor analysisReportingCRM hygieneLead enrichmentCold outreach
Free · no credit cardAvg reply under a day

Message Criben free

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Rate

$12–18/hr

Availability

40 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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