NM
Norlyn
Reliable, adaptable, and committed to getting things done efficiently.
Philippines·Manila
Profile Complete
70%
0+ years experienceWithin 24h responseAsync-first
Who I Help
E-commerce brandsOnline retailersTech support teamsCustomer service managers
Typical Outcomes
- ✓ Tickets resolved <24 hrs
- ✓ Live chat response <1 min
- ✓ CSAT 4.9+ consistently
- ✓ Escalations zeroed proactively
Tools I Use
Zendesk
Best Fit For
Customer Support
Skills
Ticket handlingLive chatproblem solvingcustomer service excellenceescalation handling
Rate
$5-7/hr
Availability
40 hrs/week
Commission-free