CM

Chester Ian

Customer-focused problem solver turning pressure into performance.

Philippines·Asia/Manila·English, Tagalog

Profile Complete

90%

2+ years experienceWithin 24h responseAsync-first

Who I Help

Eye Care PartnersT-Mobile

Typical Outcomes

  • Successful Answered Calls
  • Reliable support
  • Quality Work
  • Efficient Work
  • Clear Communication

Tools I Use

CollectlyPromptlyWebexCitrixNextGenTCNModMedIntercomZendeskHelp ScoutExcelGoogle SheetsAirtableHubSpotSalesforcePipedrive

Best Fit For

Customer SupportCRM & Leads

Skills

MedicalBillingHIPAA ComplianceInsuranceCollectlyPromptlyWebexCitrixNextGenMedical BillingTCNModMedTicket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList buildingCRM hygieneLead enrichmentCold outreach
Rate

25

Availability

40 hrs/week

Commission-free

Request an Introduction

Free — no account needed