JP

Joebany Dela Pena

8+ Yrs Customer Service Pro | Market Research Insights | Boost CSAT, Retention & Response Times

Philippines·Asia/Manila·English and Filipino

AI Scout Concierge — $49

Orca interviews you, tests matched VAs, and delivers a ranked shortlist. Send structured inquiries to a few best responders to improve your odds.

8+ years experience✓ Replies within 24hAsync-firstNDA-ready2FA-ready

Who I Help

Overwhelmed Founders & Small Business OwnersE-commerce & Service-Based BrandsGrowth-Focused Marketing TeamsContent Creators & Agencies

Typical Outcomes

  • ✓ higher customer retention and brand loyalty
  • ✓ operational clarity and faster response times
  • ✓ Seamless Communication
  • ✓ Actionable Insights
  • ✓ A fully managed inbox and support channel
  • ✓ CSAT/NPS Growth
  • ✓ Proactive Support

Tools I Use

ZendeskhelpdeskHelp scoutsalesforceHubspot

How I Take Tasks

EmailSlack

Best Fit For

Inbox & EmailCustomer SupportData EntryResearch & ReportingProject Coordination

Skills

Customer serviceData EntryResearch and reporting
Free · no credit cardAvg reply under a day

Say hello to Joebany

Enter your work email — we send a short intro and open a free account so Joebany can reply. Under a minute.

  • Prefill message ready (you can edit after signup)
  • Delivered the moment your account is created
  • No platform fees to message

Already have an account? Log in · Compare responders

Rate

$10-$20

Availability

40 hrs/week

Working hours

9am-5pm PHT

Minimum

20 hrs/week

Commission-free

Free · under 60s · no card · message delivers after signup

We send a short intro for you. Prefer signup first?

Already have an account? Log in