CF

Cervanne Nicole Franco

Customer support pro with fast replies

Philippines·Asia/Manila·English

AI Scout Concierge — $49

Orca interviews you, tests matched VAs, and delivers a ranked shortlist. Send structured inquiries to a few best responders to improve your odds.

1+ years experienceReplies within 24hAsync-first

Who I Help

E-commerce store ownersSaaS startupsOnline coachesDigital product sellersSmall business teamsCustomer support leads

Typical Outcomes

  • Tickets resolved same-day
  • Live chat under 60s response
  • KB updated weekly
  • 90% first-contact resolutions
  • Zero backlog at EOD

Tools I Use

IntercomZendeskHelp ScoutGmailOutlookSuperhumanGoogle CalendarCalendlyCal.comAsanaClickUpTrelloNotionBufferHootsuiteMeta Business Suite

Best Fit For

Customer SupportInbox & EmailCalendar & SchedulingProject CoordinationSocial Media

Skills

Ticket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingTask trackingStatus updatesSprint planningContent schedulingCommunity managementEngagement
Free · no credit cardAvg reply under a day

Say hello to Cervanne

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  • Prefill message ready (you can edit after signup)
  • Delivered the moment your account is created
  • No platform fees to message

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Rate

$12–18/hr

Availability

30 hrs/week

Working hours

5pm-10pm

Commission-free

Free · under 60s · no card · message delivers after signup

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