Catherine Muturi

I bring a well-rounded mix of communication, organisation, and people skills that make me effective across a range of virtual and administrative roles. I'm confident handling high volumes of client interactions whether by phone, email, or live chat and I know how to stay professional and empathetic even in high-pressure situations. I'm experienced in CRM management, scheduling, inbox handling, and maintaining accurate records with a keen eye for detail. I hold my own on social media community management, content coordination, and cross-functional collaboration. I'm fluent in Google Workspace, and I pick up new tools quickly. Beyond the technical side, I show up with genuine care for the people I work with and for I follow through, I communicate clearly, and I treat every task with the same level of accountability and discretion, whether it's routine or complex.