CG

Carmi Garcia

Customer support VA mastering tickets, live chat & knowledge bases

Philippines·Asia/Manila·English, Filipino

Done-for-you · $49 flat

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2+ years experience✓ Replies within 24hAsync-first

Who I Help

Busy entrepreneursE-commerce brandsSmall business ownersStartup foundersIP claims managersCustomer support teams

Typical Outcomes

  • ✓ Knowledge base always current
  • ✓ Inbox zero maintained daily
  • ✓ Live chat queries handled instantly
  • ✓ Tickets resolved in under 4 hrs
  • ✓ Error-free data entry daily
  • ✓ IP claims processed swiftly

Tools I Use

salesforcegmailoutlookslackMS Word

How I Take Tasks

EmailSlack

Best Fit For

Inbox & EmailCustomer SupportData EntryResearch & ReportingContent & Writing

Skills

Email triageTicket handlingLive chatKnowledge base writingemail writingIP Claims for E-Commerce
Free · no credit cardAvg reply under a day

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Rate

$12–18/hr

Availability

40 hrs/week

Minimum

40 hours/month

Commission-free

Free · under 60s · no card · message after signup

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