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Carl Joshua Hermosura
Customer Support
Philippines·Asia/Manila·English
3+ years experience✓ Replies within 24hAsync-first
Who I Help
E-commerce brandsTech foundersSubscription businessesSales Businesses
Typical Outcomes
- ✓ Same-day ticket resolution
- ✓ Live chat responses under 60s
- ✓ Knowledge base cutting repeat queries
- ✓ CSAT scores above 95%
Tools I Use
GmailOutlookSalesforceHubspotBitrixSlack
Best Fit For
Customer SupportCRM & LeadsInbox & Email
Skills
CRM hygieneLead enrichmentEmail triageDrafting repliesFollow-up sequencesInbox zeroOutbound/Inbound CallsEmail follow upsCustomer SupportTech SupportSales Representative
Free · no credit cardAvg reply under a day
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Rate
$8–12/hr
Availability
40 hrs/week
Fee shown at checkout
Free · under 60s · no card · message after signup
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