BF

Brynner Fernandez

Customer Service & Operations Leader with over 18 years of experience in team leadership, high-volume support, and back-office administration. Proven track reco

Philippines·America/Chicago·English
18+ years experience✓ Replies within 24hAsync-first

Who I Help

Busy executivesStartup foundersReal estate agentsSales professionalsFinancial advisorsSmall business owners

Typical Outcomes

  • ✓ Inbox zero maintained daily
  • ✓ 10+ hrs/week reclaimed
  • ✓ Replies drafted in under 1 hour
  • ✓ Follow-ups executed on autopilot
  • ✓ Email chaos turned into order

Tools I Use

GmailOutlookSuperhumanGoogle CalendarCalendlyCal.comIntercomZendeskHelp ScoutExcelGoogle SheetsAirtableHubSpotSalesforcePipedriveFUBZillowMLSSlack

Best Fit For

Inbox & EmailCalendar & SchedulingCustomer SupportData EntryCRM & Leads

Skills

Email triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingTicket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList buildingCRM hygieneLead enrichmentCold outreachSalesforce
Free · no credit cardAvg reply under a day

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Rate

$8–12/hr

Availability

40 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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