BC

Brisbane Alexander Cordero

Reliable Virtual Assistant | Customer Support, Admin & Business Support

Philippines·Asia/Manila·English
3+ years experience✓ Replies within 24hAsync-firstNDA-ready2FA-ready

Who I Help

E-commerce brandsSaaS startupsOnline coachesDigital agenciesStartup foundersSmall business owner

Typical Outcomes

  • ✓ Tickets resolved same-day
  • ✓ Live chat response under 60s
  • ✓ Knowledge base updated weekly
  • ✓ CSAT scores above 4.8/5
  • ✓ Repeat queries cut 25% via self-service

Tools I Use

IntercomZendeskGoogle CalendarCalendlyExcelGoogle SheetsAirtableSalesforcePipedriveOutlookInsurGridHawkSoftAgency ZoomQQ Catalyst

Best Fit For

Customer SupportCalendar & SchedulingData EntryCRM & LeadsInbox & Email

Skills

Ticket handlingLive chatKnowledge base writingCalendar managementMeeting coordinationTime-zone handlingSpreadsheet managementData cleanupList buildingCRM hygieneLead enrichmentCold outreachEmail triageDrafting repliesFollow-up sequencesInbox zeroPersonal Lines Insurance
Free · no credit cardAvg reply under a day

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Rate

$4-8/hr

Availability

30 hrs/week

Fee shown at checkout

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