BE
Brian Evan Rico
Bridging the gap between customer needs and memorable experiences
Philippines·Asia/Manila·English
1+ years experience✓ Replies within 24hAsync-first
Who I Help
E-commerce brandsSubscription businessesSmall business owners
Typical Outcomes
- ✓ Tickets resolved same-day
- ✓ Live chat queries closed in <5 mins
- ✓ Knowledge base cuts repeat tickets 25%
Tools I Use
GmailOutlookHootsuiteMeta Business SuiteCanva
Best Fit For
Customer SupportInbox & EmailSocial MediaDesign
Skills
Ticket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesEngagementSlide designSocial graphicsLight brandingcustomer service
Free · no credit cardAvg reply under a day
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Rate
$4–5/hr
Availability
40 hrs/week
Fee shown at checkout
Free · under 60s · no card · message after signup
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