BJ

Ben Jester Bernales

Customer support VA handling tickets, data cleanup & knowledge bases efficiently

Philippines·Asia/Manila·English

Done-for-you · $49 flat

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5+ years experienceReplies within 24hAsync-firstNDA-ready2FA-ready

Who I Help

E-commerce sellersSaaS foundersMarketing agenciesOnline coachesBusy executives

Typical Outcomes

  • Inbox zero in 5 days
  • Saved founder 10 hrs/week
  • 40% faster tickets response in 30 days.

Tools I Use

Cal.comAirtableHubSpotPipedriveGmailOutlookGoogle CalendarExcelGoogle SheetsSalesforceGoogleSheetsSuperhumanCalendlyIntercomZendeskHelp ScoutNotionAsanaClickUpTrello

Best Fit For

Inbox & EmailCalendar & SchedulingCustomer SupportData EntryCRM & LeadsResearch & ReportingProject Coordination

Skills

Medical Billing with AetnaFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingTicket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupList buildingCRM hygieneLead enrichmentCold outreachWeb researchCompetitor analysisReportingTask trackingStatus updatesSprint planning
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Rate

$8–12/hr

Availability

20 hrs/week

Commission-free

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