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AdminVA.Atena
Client Support Specialist | Bridging the Gap Between Complex Property Inquiries and Seamless Administrative Solutions
Philippines·CST/ EST·English, Filipino
Done-for-you · $49 flat
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1+ years experience✓ Same-day repliesCalls OKNDA-ready2FA-ready
Who I Help
Property ManagersSmall Business OwnersReal Estate Investors and Homeowners Association (HOA) Board
Typical Outcomes
- ✓ 10+ hrs/wk saved through administrative efficiency
- ✓ Streamlined Case Management and ticket resolution
- ✓ Inbound/Outbound Call Support for US clients
- ✓ Accurate CRM Documentation and data integrity
- ✓ 99% Response Rate on tenant and homeowner inquiries and Professional Escalation Handling to ensure
Tools I Use
SlackMicrosoft TeamsGoogle Workspace (DocsSheetsDrive)SalesforceC3and Vonage
How I Take Tasks
EmailTeamsSlackWhatsApp and CRM/Ticketing Systems
Best Fit For
CRM & LeadsInbox & EmailCalendar & SchedulingProject CoordinationResearch & ReportingCustomer SupportData Entry
Skills
HOA & Property Management SupportInbound & Outbound Call HandlingCRM & Data ManagementCase & Escalation ManagementMulti-System ProficiencyService Request CoordinationDocument & Resource ManagementProblem-Solving & Critical Thinking and Billing & Account Su
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Rate
$6-$7
Availability
40 hrs/week
Working hours
Flexible
Commission-free
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