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AdminVA.Atena

Client Support Specialist | Bridging the Gap Between Complex Property Inquiries and Seamless Administrative Solutions

Philippines·CST/ EST·English, Filipino

AI Scout Concierge — $49

Orca interviews you, tests matched VAs, and delivers a ranked shortlist. Send structured inquiries to a few best responders to improve your odds.

1+ years experienceSame-day repliesCalls OKNDA-ready2FA-ready

Who I Help

Property ManagersSmall Business OwnersReal Estate Investors and Homeowners Association (HOA) Board

Typical Outcomes

  • 10+ hrs/wk saved through administrative efficiency
  • Streamlined Case Management and ticket resolution
  • Inbound/Outbound Call Support for US clients
  • Accurate CRM Documentation and data integrity
  • 99% Response Rate on tenant and homeowner inquiries and Professional Escalation Handling to ensure

Tools I Use

SlackMicrosoft TeamsGoogle Workspace (DocsSheetsDrive)SalesforceC3and Vonage

How I Take Tasks

EmailTeamsSlackWhatsApp and CRM/Ticketing Systems

Best Fit For

CRM & LeadsInbox & EmailCalendar & SchedulingProject CoordinationResearch & ReportingCustomer SupportData Entry

Skills

HOA & Property Management SupportInbound & Outbound Call HandlingCRM & Data ManagementCase & Escalation ManagementMulti-System ProficiencyService Request CoordinationDocument & Resource ManagementProblem-Solving & Critical Thinking and Billing & Account Su
Free · no credit cardAvg reply under a day

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Rate

$6-$7

Availability

40 hrs/week

Working hours

Flexible

Commission-free

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