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AE
April Jane Eben
Customer support pro with fast replies
Philippines·Asia/Singapore·English
2+ years experience✓ Replies within 24hAsync-first
Who I Help
E-commerce store ownersSaaS company foundersOnline business operatorsDigital product creatorsSubscription service teamsTech startup managers
Typical Outcomes
- ✓ Tickets resolved same-day
- ✓ Live chat response under 60s
- ✓ 5+ KB articles added monthly
- ✓ CSAT above 95% maintained
- ✓ Zero backlog achieved daily
Tools I Use
IntercomZendeskHelp ScoutGmailOutlookSuperhumanGoogle CalendarCalendlyCal.comHubSpotSalesforcePipedrive
Best Fit For
Customer SupportInbox & EmailCalendar & SchedulingCRM & Leads
Skills
Ticket handlingLive chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zeroCalendar managementMeeting coordinationTime-zone handlingCRM hygieneLead enrichmentCold outreach
Free · no credit cardAvg reply under a day
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Rate
$8–12/hr
Availability
30 hrs/week
Fee shown at checkout
Free · under 60s · no card · message after signup
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