AB
Apple mae Bernardino
Customer Support Specialist | E-Commerce Order, Refund & Billing Support | Technical Support | Zendesk | Voice, Chat & Email
Philippines·Asia/Manila·English
Done-for-you · $49 flat
Get 3 ranked VAs matched to your work
Skip directory browsing. Orca interviews you, tests matched VAs, and delivers a shortlist in about 48 hours. Send structured inquiries to a few best responders to improve your odds.
4+ years experience✓ Same-day repliesAsync-first
Who I Help
E-commerce brandsSaaS companiesOnline retailersTech startupsSmall business ownersDigital service providers
Typical Outcomes
- ✓ Tickets resolved same-day
- ✓ Live chat under 60s response
- ✓ Knowledge base expanded weekly
- ✓ Queue always at zero
- ✓ 4 years zero escalations
Tools I Use
IntercomZendeskHelp ScoutGmailOutlookSuperhumanExcelGoogle SheetsAirtableBufferHootsuiteMeta Business Suite
Best Fit For
Customer SupportInbox & EmailData EntrySocial Media
Skills
Live chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zeroSpreadsheet managementData cleanupList buildingContent schedulingCommunity managementEngagementtechnical
Free · no credit cardAvg reply under a day
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Create a free account in under a minute. We open the thread with a short intro — no platform fees.
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Rate
$15–25/hr
Availability
40 hrs/week
Commission-free
Free · under 60s · no card · message after signup
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