AI

Aima Ingoh

Customer Support Specialist | Turning Questions into Solutions

Philippines·Asia/Manila·English

Done-for-you · $49 flat

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6+ years experience✓ Same-day repliesAsync-first

Who I Help

E-commerce brandsSaaS startupsOnline retailersTech companiesDigital agenciesCustomer support teams

Typical Outcomes

  • ✓ First response under 30 mins
  • ✓ Live chat CSAT at 95%+
  • ✓ 500+ tickets resolved monthly
  • ✓ Reduced ticket backlog
  • ✓ Escalations handled efficiently
  • ✓ Positive customer experiences

Tools I Use

ZendeskExcelGoogle SheetsAirtableGmailOutlookGoogle CalendarCalendlyQuickBooksSplashtop BusinessSwiftPOS

Best Fit For

Customer SupportData EntryInbox & EmailCalendar & SchedulingBookkeeping

Skills

Ticket handlingLive chatSpreadsheet managementData cleanupList buildingEmail triageDrafting repliesCalendar managementInvoicingExpense trackingReconciliationData EntryStockatake
Free · no credit cardAvg reply under a day

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Rate

$12–18/hr

Availability

40 hrs/week

Commission-free

Free · under 60s · no card · message after signup

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