AT
Aileen Tierra
Customer support pro with fast replies
Philippines·America/New_York·English
17+ years experience✓ Replies within 24hAsync-first
Who I Help
E-commerce store ownersSaaS company foundersOnline retail brandsTech startup teamsSmall business owners
Typical Outcomes
- ✓ Live chat under 60s response
- ✓ Knowledge base updated weekly
- ✓ 95%+ CSAT maintained
- ✓ Inbox zero every evening
Tools I Use
IntercomZendeskHelp ScoutSuperhumanAirtableGoogle CalendarCalendlyCal.com
Best Fit For
Customer SupportInbox & EmailData EntryCalendar & Scheduling
Skills
Live chatKnowledge base writingEmail triageDrafting repliesFollow-up sequencesInbox zeroSpreadsheet managementData cleanupList buildingCalendar managementTime-zone handling
Free · no credit cardAvg reply under a day
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Rate
$12–18/hr
Availability
40 hrs/week
Fee shown at checkout
Free · under 60s · no card · message after signup
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