IE

Aijay

I help healthcare providers with administrative tasks by managing patient scheduling, EHR Documentation, insurance verification and prior authorization

Nigeria·Africa/Lagos·English

AI Scout Concierge — $49

Orca interviews you, tests matched VAs, and delivers a ranked shortlist. Send structured inquiries to a few best responders to improve your odds.

3+ years experienceReplies within 24hAsync-first

Who I Help

health tech companiesclinicshealth care startupshospitals

Typical Outcomes

  • Reduced provider administrative workload by 25%
  • Applied clinical nursing knowledge to flag documentation inconsistencies and support provider decisi
  • Triaged patient enquiries via phone, email, and chat with empathy and accuracy
  • Maintained HIPAA and GDPR-compliant communication and records across all platforms
  • Liaising with insurance carriers to prevent care delays.
  • Escalated clinical concerns to the appropriate provider promptly.
  • Facilitated prior authorization requests and referral coordination
  • Coordinated full patient intake: demographic collection, insurance verification, consent documentati
  • Managed provider calendars, appointment scheduling, rescheduling, and patient reminders
  • Performed medical transcription of clinical notes, consultation summaries, and care plan updates for

Tools I Use

GmailOutlookGoogle CalendarCalendlyExcelGoogle SheetsDrChronoAthenahealthClinikoSimplePracticeTherapyNotesZoomRingCentralMicrosoft TeamsGoogle MeetGoogle WorkspaceAsanaClickUpSlackMS Office Suite

Best Fit For

Inbox & EmailCalendar & SchedulingCustomer SupportData Entry

Skills

Email triageDrafting repliesFollow-up sequencesCalendar managementMeeting coordinationTicket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupEHR/EMR ManagementAppointment SchedulingPatient Intake & OnboardingMedical TranscriptionTelehealth CoordinationInsurance VerificationPrior AuthorizationsBilling SupportReferral CoordinationHIPAA & GDPR ComplianceVirtual Patient CommunicationCare Plan Documentation

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Rate

$7-10/hr

Availability

40 hrs/week

Commission-free