IE
Aijay
I help healthcare providers with administrative tasks by managing patient scheduling, EHR Documentation, insurance verification and prior authorization
Nigeria·Africa/Lagos·English
AI Scout Concierge — $49
Orca interviews you, tests matched VAs, and delivers a ranked shortlist. Send structured inquiries to a few best responders to improve your odds.
3+ years experience✓ Replies within 24hAsync-first
Who I Help
health tech companiesclinicshealth care startupshospitals
Typical Outcomes
- ✓ Reduced provider administrative workload by 25%
- ✓ Applied clinical nursing knowledge to flag documentation inconsistencies and support provider decisi
- ✓ Triaged patient enquiries via phone, email, and chat with empathy and accuracy
- ✓ Maintained HIPAA and GDPR-compliant communication and records across all platforms
- ✓ Liaising with insurance carriers to prevent care delays.
- ✓ Escalated clinical concerns to the appropriate provider promptly.
- ✓ Facilitated prior authorization requests and referral coordination
- ✓ Coordinated full patient intake: demographic collection, insurance verification, consent documentati
- ✓ Managed provider calendars, appointment scheduling, rescheduling, and patient reminders
- ✓ Performed medical transcription of clinical notes, consultation summaries, and care plan updates for
Tools I Use
GmailOutlookGoogle CalendarCalendlyExcelGoogle SheetsDrChronoAthenahealthClinikoSimplePracticeTherapyNotesZoomRingCentralMicrosoft TeamsGoogle MeetGoogle WorkspaceAsanaClickUpSlackMS Office Suite
Best Fit For
Inbox & EmailCalendar & SchedulingCustomer SupportData Entry
Skills
Email triageDrafting repliesFollow-up sequencesCalendar managementMeeting coordinationTicket handlingLive chatKnowledge base writingSpreadsheet managementData cleanupEHR/EMR ManagementAppointment SchedulingPatient Intake & OnboardingMedical TranscriptionTelehealth CoordinationInsurance VerificationPrior AuthorizationsBilling SupportReferral CoordinationHIPAA & GDPR ComplianceVirtual Patient CommunicationCare Plan Documentation
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Rate
$7-10/hr
Availability
40 hrs/week
Commission-free